eStatement Opt-In Form
Before providing your consent to accept periodic deposit account statements in an electronic format rather than a paper format, please read and consider the Electronic Statement Disclosure below. Then, if you agree, please complete the form at the bottom of the page:
Electronic Statement Disclosure
This disclosure contains important information about our Electronic Statement product, also referred to as eStatements. You should keep a copy of this disclosure for your records.
eStatement Delivery Convenience and security can be achieved by enrolling in our eStatement product. When you enroll for eStatements, you eliminate the delivery of paper statements and check images.
There is no charge for this service!
Email Delivery If you enroll for eStatements, we will send you an email to the email address you provide when your statement becomes available. The email will include your statement as a password protected pdf attachment. We may also send you email notices for certain required regulatory disclosures, such as an annual privacy notice. Commercial National Bank does not sell or share your email address with any other entity. You may view and/or print eStatements from your computer if you have the hardware and software described below. You can also save your eStatements to your hard drive or other media for viewing and printing at a later time. You can choose to receive eStatements for all of your deposit accounts or just one.
If you need help printing or if you need a paper copy, please contact us at:
5515 Summerhill Road, Texarkana, TX 75503 or call (870)773-4561
Canceling E-statements You may opt-out of eStatements at any time by completing an eStatement Opt-Out Form. If you opt-out of eStatements, we will resume delivery of your paper statements by U. S. Mail. There may be a fee associated with the reinstatement of paper statement.
Hardware and Software Requirements You don’t need any special hardware or software to access eStatements. However, prior to enrolling for eStatements, you should verify that you have the following required hardware and software: email access with an external email address, a computer and Internet browser that can support 128-bit encryption, Adobe Reader software (most computers already have this software installed but you can get a free download from www.adobe.com), access to a printer or storage medium such as a hard drive so that you can download and/ or print disclosures and/or statements for your records. If you're lacking any of these requirements, please contact us and we'll help get you set up. We may revise hardware and software requirements, and if there is a material chance that the changes may impact your ability to access eStatements, we will notify you of these changes in advance and provide you an opportunity to change your method of receiving disclosures (e.g. change to paper format vs. an electronic format) without the imposition of any fees.
Email Address Changes In order to provide eStatements, we must maintain current customer email addresses at all times. It is your sole responsibility to provide us with your correct contact information, including your email address. You should notify us of any changes to your personal contact information as soon as possible to avoid any delay in receiving your statement or other notifications from CNB.